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Conference & Expo.
Keynotes, panels and case studies on two stages, and a full expo floor, all built for people running workforce in retail and hospitality.
Free for qualified retail and hospitality professionals. Places are capped at 750.
What we'll be talking about.
The 2027 programme is still taking shape. Keynotes and panels will cover the themes below, with more detail and speakers announced over the coming months.
Inspiration
Big ideas and stories from people leading change in the sector.
AI
What AI means for how retail and hospitality teams work.
Talent attraction
Finding and hiring the people the sector needs.
Frontline operations and productivity
Helping frontline teams work well and get more done.
Retention, development and engagement
Keeping people, growing them and keeping them engaged.
Technology and the future
Where retail and hospitality are heading next.
Case studies
Brands and the partners they work with, talking through real projects and what came out of them.
About the case studiesWant to be part of it? Apply to speak
50 stands. All of them relevant.
Every exhibitor is chosen because what they offer is useful to retail and hospitality employers. Hiring, scheduling, training, engagement, payroll and the tools that tie them together, all in one room and open all day.
Time to talk to the right people.
The day is planned with room for conversations, not just sessions. Meet peers doing the same job at other businesses, and the suppliers who can help.
Who spoke in 2026.
Practitioners from some of the UK's best known retail and hospitality brands, sharing what they're working on. The 2027 line-up will be announced soon.
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Protein Studios, Shoreditch.
A Victorian warehouse with a glass roof, exposed steel and concrete floors. Big enough for two stages and the expo, small enough that you keep bumping into people.
31 New Inn YardShoreditch, London EC2A 3EY
3 minutes from Shoreditch High Street station Open in Google Maps
22 September 2027. Save your place.
Free for qualified retail and hospitality professionals. Every registration is checked before a place is confirmed.