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The event built for retail and hospitality workforce leaders.
One free day of practical sessions, useful suppliers and conversations with people doing the same job as you.
Free for qualified retail and hospitality professionals. Places are capped at 750.
This sector has its own problems.
Finding enough people, rising costs, high turnover and the pressure to do more with less, all while keeping frontline teams engaged.
Retail and hospitality need answers that fit how they actually work. That's what Workforce Innovation Expo is for.
Useful things to take back to work.
A day out of the business needs to be worth it. Here's what people take away.
Ideas on labour costs
How peers at comparable businesses are protecting margins while keeping their teams on side.
A shortlist of useful suppliers
Time on the expo floor with 50 exhibitors chosen because they are relevant to retail and hospitality.
Recruitment approaches that work
What other employers are doing right now to find, hire and hold on to frontline staff.
A sense of where you stand
How leading retail and hospitality businesses handle scheduling, pay, wellbeing and progression.
Contacts you will use
People doing the same job as you at other businesses, facing the same challenges.
A view on what is coming
Where AI, automation and workforce technology are heading, and what to look at first.
One day. Well spent.
9:30am to 4:30pm, with keynotes, panels and case studies across two stages, an expo floor open all day and lunch that keeps things moving. Evening drinks round it off.
See the conference programmeEveryone works in retail or hospitality.
Every registration is checked before a place is confirmed, so the day is spent with the right people. In 2026, leaders came from businesses like these.
