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Wednesday 22 September 2027, Protein Studios, Shoreditch
The agenda for the day.
Keynotes and panels on the main stage, case studies on the Case Studies Slap stage, and the expo floor open all day.
Looking back
The 2026 agenda.
This is how the day ran at Workforce Innovation Expo 2026 on 10 September, with three panels and four case studies across two stages.
10:15am
Main stage
Gold sponsor address
Workday gold sponsor address
Louise Gain
Workday
10:30am
Main stage
Panel
AI, People & Performance: Building the Future of Work in Retail & Hospitality
Louise Gain
Moderator
Workday
Robyn Richards
The Very Group
Matt Burney
Indeed
Daniel Jenkins
Timpson
Marcus Robbins
Everything Adaptive
11:30am
Case Studies Slap stage
Case study
Quinyx and Kendra Scott: Your workforce is leaking profit, let's fix it
Ned Gammell
Quinyx
Aaron Locke
Kendra Scott
12:00pm
Case Studies Slap stage
Case study
Equalture and Hunkemöller: From games to growth, how Hunkemöller hires better and sells more
Charlotte Melkert
Equalture
Daphne Olde Dubbelink
Hunkemöller
12:30pm
Lunch, refreshments and time on the expo floor
1:15pm
Main stage
Panel
Operational Efficiency Under Pressure: Protecting Margins in a High-Cost Labour Market
James Ussher-Smith
Moderator
TPP Retail
Rob Risker
Mitchells & Butlers
Ian Moffat-Kyle
Hilton
Roderick Schneider
Workforce.com
Conor Crosland
Holland & Barrett
2:15pm
Case Studies Slap stage
Case study
Attensi and Wyndham Hotels & Resorts: What 4,000 hotel staff taught us about training that changes behaviour
Zak Iqbal
Wyndham Hotels & Resorts
Tom Winsor
Attensi
2:45pm
Case Studies Slap stage
Case study
SolvedBy.Ai and Paddy Power: Three proven AI success stories every retailer should know
Edward Hogg
SolvedBy.Ai
Peter Higgins
Paddy Power
3:15pm
Main stage
Panel
Frontline Labour Trends: The Real Drivers of Attraction, Engagement and Performance
Will Eadie
Moderator
WorkJam
Kate Moscardini
Dishoom
Jennifer Stewart
Jimmy Choo
Matt Burney
Indeed
Matt Eyre
Co-op
4:15pm
Conference close and evening drinks reception
Places limited to 750
22 September 2027. Be in the room.
Free for qualified retail and hospitality professionals. Every registration is checked before a place is confirmed.