Agenda | Workforce Innovation Expo 2026 | 10 September | Protein Studios, Shoreditch
Seminar Programme
The full day. Session by session.

One sponsor address, three keynote panels, four case studies and a break, running from 10:15am to 4:15pm. Every session is practitioner-led and built for retail and hospitality workforce leaders.

10:15am – 4:15pm · 10 September 2026 · Protein Studios, Shoreditch
10:15amMain Stage
Gold Sponsor Address
Workday: Gold Sponsor Address
Louise Gain
Louise Gain
Louise Gain
Sr Regional Director, Workday
10:30amMain Stage
Panel 1
AI, People & Performance: Building the Future of Work in Retail & Hospitality
Louise Gain (Moderator), Robyn Richards, Matt Burney, Daniel Jenkins, Marcus Robbins
Moderator
Louise Gain
Louise Gain
Sr Regional Director, Workday
Robyn Richards
Robyn Richards
The Very Group
Matt Burney
Matt Burney
Indeed
Daniel Jenkins
Daniel Jenkins
Timpson
Marcus Robbins
Marcus Robbins
CEO, Everything Adaptive
11:30amSide Stage
Case Study
Quinyx x Kendra Scott: Your Workforce Is Leaking Profit, Let's Fix It
Ned Gammell, Aaron Locke
Ned Gammell
Ned Gammell
Quinyx
Aaron Locke
Aaron Locke
Kendra Scott
12:00pmSide Stage
Case Study
Equalture x Hunkemöller: From Games to Growth, How Hunkemöller Hires Better and Sells More
Charlotte Melkert, Daphne Olde Dubbelink
Charlotte Melkert
Charlotte Melkert
Equalture
Daphne Olde Dubbelink
Daphne Olde Dubbelink
Hunkemöller
12:30pm
Break — Lunch with Complimentary Nibbles and Refreshments, Expo Floor Open
1:15pmMain Stage
Panel 2
Operational Efficiency Under Pressure: Protecting Margins in a High-Cost Labour Market
James Ussher-Smith (Moderator), Rob Risker, Ian Moffat-Kyle, Roderick Schneider + 1 more
Moderator
James Ussher-Smith
James Ussher-Smith
TPP Retail
Rob Risker
Rob Risker
Mitchells & Butlers
Ian Moffat-Kyle
Ian Moffat-Kyle
Hilton
Roderick Schneider
Roderick Schneider
COO, Workforce.com
TBA
Speaker to be announced
2:15pmSide Stage
Case Study
Multiverse x Partner — Case Study 3
Details to be confirmed
Session title, speaker and summary to be confirmed with Multiverse.
2:45pmSide Stage
Case Study
Three Proven AI Success Stories Every Retailer Should Know
Edward Hogg, Peter Higgins

Join SolvedBy.Ai and PaddyPower for a practical case study session exploring how AI is being used to solve some of the most persistent workforce planning challenges in retail. From predicting labour demand more accurately to building better schedules and managing holiday allocation more fairly, the session will show how AI can support faster, smarter decisions across complex, customer-facing operations. Through three proven success stories, attendees will see how AI Labour Demand Forecasting, AI Scheduling and AI Holiday Allocation can reduce manual workload, improve planning accuracy and help teams align labour with real business need. This session is designed for leaders looking to move beyond theory and understand where AI is already delivering measurable workforce value.

Edward Hogg
Edward Hogg
CEO, SolvedBy.Ai
Peter Higgins
Peter Higgins
Senior Workforce & Operations Manager, Paddy Power
3:15pmMain Stage
Panel 3
Frontline Labour Trends: The Real Drivers of Attraction, Engagement, and Performance
Will Eadie (Moderator), Leanna Brennan, Jennifer Stewart, Matt Burney, Matt Eyre
Moderator
Will Eadie
Will Eadie
CSO, WorkJam
Leanna Brennan
Leanna Brennan
Wingstop
Jennifer Stewart
Jennifer Stewart
Jimmy Choo
Matt Burney
Matt Burney
Indeed
Matt Eyre
Matt Eyre
Co-op
4:15pm
Conference Ends — Evening Drinks Reception
Places filling fast. Limited to 750
See it live on 10 September.

Free to attend for qualified retail and hospitality professionals. Protein Studios, Shoreditch.

Free to attend for qualified professionals · Pre-show assessment required · Places strictly limited to 750