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Seminar Programme
The full day.
Session by session.
One sponsor address, three keynote panels, four case studies and a break, running from 10:15am to 4:15pm. Every session is practitioner-led and built for retail and hospitality workforce leaders.
10:15amMain Stage
Gold Sponsor Address
Workday: Gold Sponsor Address
Louise Gain
Louise Gain
Sr Regional Director, Workday
10:30amMain Stage
Panel 1
AI, People & Performance: Building the Future of Work in Retail & Hospitality
Louise Gain (Moderator), Robyn Richards, Matt Burney, Daniel Jenkins, Marcus Robbins
Moderator
Louise Gain
Sr Regional Director, Workday
Robyn Richards
The Very Group
Matt Burney
Indeed
Daniel Jenkins
Timpson
Marcus Robbins
CEO, Everything Adaptive
11:30amCase Studies Slap Stage
Case Study
Quinyx x Kendra Scott: Your Workforce Is Leaking Profit, Let's Fix It
Ned Gammell, Aaron Locke
Ned Gammell
Quinyx
Aaron Locke
Kendra Scott
12:00pmCase Studies Slap Stage
Case Study
Equalture x Hunkemöller: From Games to Growth, How Hunkemöller Hires Better and Sells More
Charlotte Melkert, Daphne Olde Dubbelink
Charlotte Melkert
Equalture
Daphne Olde Dubbelink
Hunkemöller
12:30pm
Break — Lunch with Complimentary Nibbles and Refreshments, Expo Floor Open
1:15pmMain Stage
Panel 2
Operational Efficiency Under Pressure: Protecting Margins in a High-Cost Labour Market
James Ussher-Smith (Moderator), Rob Risker, Ian Moffat-Kyle, Roderick Schneider, Conor Crosland
Moderator
James Ussher-Smith
TPP Retail
Rob Risker
Mitchells & Butlers
Ian Moffat-Kyle
Hilton
Roderick Schneider
COO, Workforce.com
Conor Crosland
Group Director of Logistics & Automation, Holland & Barrett
2:15pmCase Studies Slap Stage
Case Study
Attensi x Wyndham Hotels & Resorts: What 4,000 Hotel Staff Taught Us About Training That Actually Changes Behaviour
Zak Iqbal, Tom Winsor
Zak Iqbal
L&D Manager, Wyndham Hotels & Resorts
Tom Winsor
Business Development Director, Attensi
2:45pmCase Studies Slap Stage
Case Study
Three Proven AI Success Stories Every Retailer Should Know
Edward Hogg, Peter Higgins
Edward Hogg
CEO, SolvedBy.Ai
Peter Higgins
Senior Workforce & Operations Manager, Paddy Power
3:15pmMain Stage
Panel 3
Frontline Labour Trends: The Real Drivers of Attraction, Engagement, and Performance
Will Eadie (Moderator), Kate Moscardini, Jennifer Stewart, Matt Burney, Matt Eyre
Moderator
Will Eadie
CSO, WorkJam
Kate Moscardini
Head of People, Dishoom
Jennifer Stewart
Jimmy Choo
Matt Burney
Indeed
Matt Eyre
Co-op
4:15pm
Conference Ends — Evening Drinks Reception
Places filling fast. Limited to 750
See it live on
10 September.
Free to attend for qualified retail and hospitality professionals. Protein Studios, Shoreditch.
Free to attend for qualified professionals · Pre-show assessment required · Places strictly limited to 750