Labour is one of your highest costs — is every pound you spend creating the value it should? While retail and hospitality leaders focus on margins, shrink and inventory, one of the biggest risks hides in plain sight: outdated workforce processes.

Aaron Locke, VP of Enterprise Services at Kendra Scott (200 stores, 3,000 employees), joins Quinyx to share how the fast-growing US jewellery retailer gets the most value out of every hour scheduled — from spotting unexpected demand to fixing workforce inefficiencies with AI before they become expensive.

When Hunkemöller partnered with Equalture to transform frontline hiring, the goal was clear: identify and hire the right people faster while creating a candidate experience that applicants genuinely enjoy and is fundamentally fair. The results have been remarkable — candidates rate the experience 4.35 out of 5 stars, and time-to-hire has been reduced by 50%.

The impact extends far beyond these metrics. High-fit candidates outperform their peers once hired, delivering higher productivity and stronger commercial results — turning better hiring into a genuine growth lever for Hunkemöller.

How AI forecasting is delivering real ROI, supporting Boots Opticians' growth and rising demand by ensuring the right clinic capacity is in the right places at the right times.